Help

How can we help?

Didn’t get your sign-in code?

  • Check spam and promotions.
  • You can ask for a new code after 60 seconds.
  • Codes are 6 to 8 digits and work for 10 minutes.
  • Typo in your email? Go back and change it.

Popular questions

Why didn’t a rep count?

Reps only count when your whole body is in frame and the move is clear. Counts are estimates. If one is missed, log it yourself.

How do live minutes work?

Minutes are used while your live buddy is connected. If they run out, your workout carries on without the voice.

Can I use it on my iPad?

Yes. It works in Safari and Chrome on iPhone, iPad and Android.

How do I cancel Plus?

Paid plans aren’t available yet, so there is nothing to cancel. When they open, you’ll manage them from your account.

Still need help?

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Email support

Deel geen wachtwoorden, inlogcodes, betaalgegevens of privégezondheidsinformatie.

Chest pain, fainting or trouble breathing? Stop and call your local emergency number. This app can’t help in an emergency.